North American Air Charter

COMPANY HISTORY

North American Air Charter is dedicated to providing safe and efficient first-class executive aircraft management and travel services.

Since it's inception in 1990, North American has offered the air traveler superior service. For maximum customer satisfaction, our in-flight services are continuously adjusted to meet each client's individual needs. With over 20 years of experience operating and managing all kinds of aircraft internationally and worldwide we have a deep understanding of how to deliver the best product to our clients.

Our philosophy is to provide the absolute best possible travel experience to our customers.

Defining your needs and specific requests is the first step in providing a superior flight experience.  The effective comprehension of the customer’s specific requirements is of paramount importance. When arranging a trip, North American’s scheduler will query the customer about their specific requirements. These requirements are then relayed to the flight crew, who will then make recommendations in order to enhance the customer experience. You are then allowed to interact with the flight crew and / or flight attendant to make sure your needs are met or to make more specific arrangements. All of the customers preferences are recorded in a database, so as to maintain a high level of repeatability of customer needs. Designed to eliminate errors, this interactive approach will result in the best experience possible for the customer.

North American’s top priority is safety. Since our inception the company has enjoyed a reputation for superior technical excellence in aircraft operations, the highest ethical standards, and truly personalized service.

North American and its owners remain committed financially and philosophically to the North American standard for professionalism and safety. North American employs some of the most highly qualified pilots in the industry. Our average Captain has over 10 years experience, often encompassing both military and civilian flying, and our flight and maintenance crews have achieved an admirable safety record over the past 20 years. During that time we have flown many millions of miles, to nearly every country in the world while achieving a 99.75% dispatch reliability rate with an excellent safety record. These results are a testament to the caliber of employee we assign to our client’s aircraft.

24/7

VIP SERVICE

Consummate VIP Treatment, conjoined with state of the art aircraft and experienced flight crews is the foundation of our service commitment to our customers. Our Live staff is available for consultation 24/7 to answer any inquiries regarding your personal travel needs.

Please either email us or call 1.800.516.4430 / INTL 1.631.737.4430